Frequently asked questions.

What services do you offer?

We provide everything a professional real estate agent needs to list a home, including photography, videography, drone services, floor plans, and iGuide measurements. We can also help you with virtual staging, social media, and marketing campaigns to help your listings stand out from the competition. With more than a decade of experience in the industry, there is nothing we can’t handle.

How do I book?

You can book easily online through our booking page. Simply select the service you would like, and fill in the details. Once confirmed, you’ll receive a booking confirmation. If you do not receive any confirmations, please check your spam folder before reaching out.

What areas do you serve?

We proudly serve Calgary and surrounding areas (up to 125km from the city center). Travel fees may apply for locations outside our standard service area. $20 Airdrie, Okotoks, Cochrane, Langdon. $35 Strathmore, High River, Bragg Creek, Diamond Valley, etc.

How soon will I receive my media package?

Photos are delivered the same day or by the following morning, depending on which type of shoot you chose. Twilight shoots and most Videography are typically within 24–48 hours. You’ll receive an invoice via email when your media is ready.

How do I pay for my order?

Invoices are only sent when your media is completed. We accept credit cards and E-Transfers. Payment instructions are on every invoice. Payment is required before any photos, videos and/or reports are released.

Are your measurements RMS-compliant?

Yes. All measurements completed with an iGuide system follow Alberta’s Residential Measurement Standard (RMS) guidelines to ensure accuracy and compliance with CREB and RECA requirements. You’ll receive a full 3D virtual tour, interactive floor plan, square footage breakdown, and a downloadable PDF report.

How do I access my measurement report?

You’ll find your report link and downloads in your iGuide delivery email under the “Downloads” section. We recommend you use the HiRes ones. If you ordered any video services, they will be delivered in a separate email.

Do you offer drone services?

Yes, we’re fully licensed and insured for aerial photography and videography. Drone shoots are subject to weather and airspace restrictions.

Who owns the photos and videos?

Once paid in full, you receive full marketing rights to use the media for MLS listings, print, and online advertising. We retain a Creative Commons copyright for portfolio and promotional use.